SOLUTIONS ENGINEERING
company overview
Swivel is the agentic execution layer for modern ad operations. We connect the sell side tech stack, align to operator goals, and execute decisions across platforms with speed and precision. As campaigns and complexity scale faster than teams can, Swivel gives operators leverage by turning their rules, logic, and strategy into continuous, accurate execution.
Teams stay fully in control. Swivel handles the repetitive, time-sensitive work that slows operators down, so they can focus on higher-value strategy and experimentation. The result: faster launches, cleaner operations, stronger performance, and revenue that grows without increasing headcount.
We’re building the future of ad ops: a connected, governed operating layer where strategy becomes action and teams can move with clarity, speed, and confidence.
Role Summary
Swivel is hiring a Director, Solutions Engineering based in the greater New York City area, reporting directly to the President & Co-Founder.
This role is the technical backbone of Swivel’s go-to-market motion. You will own the pre-sales engineering function globally, partnering with Sales, Partnerships, and Product to scope, design, and deliver solutions that help premium publishers and streaming platforms get more from their ad operations. You will work across our full product suite, including Configure, Control, and Command, and across every ad server and publisher platform we support, including FreeWheel, Magnite, Publica, and Google Ad Manager.
Beyond pre-sales, you will serve as a primary input into product roadmap strategy, translating what you learn in the field into requirements that shape what we build next. You will also support the Head of Partnerships in evaluating and scoping new partnership opportunities that require deep product and technical understanding. When deals close, you will play a hands-on role in new client implementation alongside our Sales and Account Services teams to ensure a seamless transition from sale to live operation.
We are looking for someone who is fueled by innovation, thrives on collaboration, and is committed to seeing our clients succeed in their own businesses. You will embody the qualities of a self-starter, possess an insatiable curiosity, and welcome the opportunity to tackle new challenges head-on as we push the boundaries in the realm of AI-driven ad tech automation.
Key Responsibilities
Pre-Sales and Technical Scoping
Lead technical discovery, product demonstrations, and solution design for global new business opportunities across Swivel’s Configure, Control, and Command product lines.
Develop and present tailored technical proposals that map Swivel’s capabilities to prospective clients’ business objectives, workflows, and existing technology environments.
Serve as the primary technical expert in sales engagements, articulating how Swivel integrates with and operates across FreeWheel, Magnite, Publica, Google Ad Manager, and related publisher platforms.
Analyze prospective clients’ current ad operations architecture and identify opportunities where Swivel’s automation and orchestration capabilities can deliver measurable value.
Partnerships Support
Work alongside the Head of Partnerships to evaluate and scope new partnership opportunities, particularly those that require product management input and technical feasibility assessment.
Provide technical guidance during partnership discussions, ensuring proposed integrations and joint solutions are architecturally sound and aligned with Swivel’s platform capabilities.
Support partnership efforts primarily across the US and UK/EU markets.
Product Strategy Input
Serve as a primary voice into Swivel’s product management team, contributing directly to roadmap prioritization and feature development strategy.
Translate field-level insights, client feedback, and competitive intelligence into actionable product requirements and recommendations.
Participate actively in the product release cycle through requirements gathering, technical validation, and go-to-market readiness.
Client Implementation
Play a hands-on role in new client onboarding and deployment, working closely with Sales and Account Services teams to ensure seamless implementation.
Capture technical details of client-specific implementations and maintain thorough documentation of clients’ technology architecture and integration configurations.
Identify opportunities to expand product usage through new integrations and platform capabilities during and after implementation.
qualifications
5 to 7 years of experience in digital advertising, ad tech, or a related SaaS environment, with meaningful time spent in a solutions engineering, sales engineering, or technical pre-sales capacity.
Strong technical depth, including proficiency with SQL, familiarity with RESTful APIs and HTTP methods, and the ability to analyze large data sets to inform business decisions.
High level of comfort working across multiple digital advertising platforms. Direct experience with FreeWheel, Google Ad Manager, Magnite, and Publica is strongly preferred.
Understanding of programmatic advertising technologies, including ad serving platforms, SSPs, DSPs, header bidding (client-side and server-side), SDKs, tags, and Open Bidding.
Experience with data visualization tools such as Kibana, Grafana, Looker, or equivalent business intelligence software.
Functional, day-to-day use of AI tools in the workplace, including platforms such as ChatGPT, Claude, Gemini, Cursor, Perplexity, or similar. Swivel is a native AI company, and we expect every team member to leverage these tools as part of how they work.
Strong written and verbal communication skills, with the ability to communicate the big picture and drill down into supporting technical details with equal confidence.
A self-starter with high energy, excellent organizational skills, and strong follow-through.
B.A. or B.S. degree in a STEM field, or equivalent practical experience.
BONUS POINTS IF YOU HAVE
Experience in the television, CTV, or streaming industry. Candidates with this background will be prioritized.
Familiarity with IAB standards, including OpenRTB.
Working knowledge of object-oriented programming languages such as JavaScript or Python.
Experience working directly with third-party technology vendors on integrations and joint solutions.
policy
It is the policy of Swivel to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.